The MuseMovement cancellation policies are based on creating a fair situation for our teachers and students.
MAT & REFORMER CLASSES
There are no returns or refunds on any drop-in or class packages for both reformer and mat.
Booked classes maybe be cancelled up to 6 hours in advance of start time for mat classes and 12 hours (as of March 11, policy will be changing to 18hrs) for reformer classes. Due to our unique boutique setting and limited class sizes, especially for reformer, should you not cancel out of a class in advance of these time windows you will be charged for the class and charged a $5.00 cancellation fee (As of March 11 this will be a $15.00 cancellation fee).
There are no refunds or returns on purchases for classes. Transfers of remaining classes to another client may be permitted upon request (not applicable for unlimited visit passes).
Please see our Memberships page for details on terms, conditions and cancellation policies.
Privates may be rescheduled or cancelled with more than 24 hours notice. Should you not provide notice within 24 hours of your appointment, you will be charged in full.
Full payment is required upon confirmation of requested rental.
A 50% fee will be charged on all cancellations made up to one week in advance of booking. No refunds will be issued for cancellations made within 7 days of confirmed booking date.